Privacy Policy
Data we collect
We collect account details (email), course preferences, and basic analytics. We do not collect unnecessary personal information.
- Email address and password hash for account access
- Course interests, enrolments, and progress checkpoints
- Voluntary feedback and support messages
- Cookie identifiers for preferences; consent state (opt-in/opt-out)
- Aggregated analytics (pages viewed, approximate location derived from IP in a truncated, non-precise form)
How we use your data
To provide services, improve our courses, and communicate updates you opt into.
- Authenticate your account and deliver purchased or free course content
- Remember your preferences, such as theme and cookie choices
- Measure service performance and improve curriculum design
- Send service notifications and optional marketing you have consented to
- Detect and prevent fraud or misuse of our platform
Legal basis
We rely on consent and legitimate interests under UK GDPR.
- Contract: to provide the courses and features you sign up for
- Consent: for non-essential cookies, analytics, and marketing communications
- Legitimate interests: to secure our services and understand aggregate usage
- Legal obligation: to comply with applicable accounting and regulatory requirements
Your rights
- Access and correction
- Erasure and restriction
- Data portability
- Objection to processing
To exercise your rights, use the request form below or contact us. We will respond without undue delay and within one month, subject to UK GDPR extensions where applicable.
Retention
We keep data only as long as necessary for the purposes stated.
- Account data: retained while your account is active and for up to 24 months after closure
- Transaction records: retained according to UK accounting rules
- Analytics: stored in aggregated, time-limited form
- Cookies: expire according to your choices and cookie lifetimes
Contact
Email: [email protected] • Phone: +44 20 7946 0958
Data Controller: DrawCraft UK
Last updated
22 Nov 2025
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